Terms of Service
Effective September 1, 2026 · Last updated October 29, 2026
These terms govern your work as a contractor on Superposition Lab (the “portal”) and the Superposition Lab recorder. They are an agreement between you and Boolio Inc., a Delaware corporation doing business as Superposition, 29 Little West 12th St., New York, NY 10014, USA (“Superposition”, “we”, “us”).
You must agree to these terms to create a contractor account or join a project. You agree by ticking the box at signup, and we keep a record of the version you agreed to and when. If you already have an account, the portal asks you to agree to this version before your next task. If you do not agree, do not use the portal.
The agreement is made up of these terms, the additional terms for your country in Annex A, the consents you give at signup, and the terms the portal shows for each project you join, including its pay and any limit (“project terms”). If project terms conflict with these terms, the project terms apply to that project, except that project terms change Sections 6 to 8 and 16 only where they say so expressly. Our privacy notice explains how we handle your personal information. The English text controls, except where the law of your country requires a local-language version to control or to have equal weight.
These terms apply to the work you submit after you agree. Work you submitted before you agree (“Earlier Work”) stays under the terms that applied when you submitted it, including for payment and for any claim about it, except that, from the date you agree, you also give us the rights in Sections 6 and 7 in your Earlier Work and, where Annex A asks for them, the consents for your country. Your agreement applies from the date you agree; it does not mean that you agreed to these terms earlier.
1. Who Can Contribute
- You are at least 18 years old and able to enter a binding contract where you live.
- You are not located in, or ordinarily resident in, a country or region subject to comprehensive U.S. sanctions, and you are not on a U.S. or other applicable sanctions or restricted-party list.
- We are not currently accepting contractors who live or work in Cameroon, Nigeria, Peru, Türkiye, Uruguay or Vietnam. If you live or work in one of these countries, you cannot start any task or record or upload anything, including in projects you have already joined, and we do not deliver your recordings to customers. You can still sign in to see your account, receive your approved balance and make requests about your data.
- You keep one account, sign in only as yourself, and give accurate information, including your payment and tax details.
- Your signup answers are true, and you keep them up to date in your profile. They include the country where you live and work, whether you work as an individual or through a business, whether you are a U.S. citizen, national or permanent resident or have U.S. refugee or asylum status, any ties to the U.S. government, and whether you work for an organization based in or controlled from a country of concern under U.S. law (currently China, including Hong Kong and Macau, Cuba, Iran, North Korea, Russia and Venezuela). We ask you to confirm them each year.
- Some projects cannot take U.S. persons or people with ties to the U.S. government. We use your answers to decide which projects you can join and which work can be delivered to which customers.
2. Your Relationship with Us
You are an independent contractor, not an employee, partner or agent of Superposition. You decide when and where you work, provide your own equipment and internet connection, and are responsible for your own taxes, social contributions and any business registrations. Nothing in these terms promises you any minimum amount of work. You may decline any task, and you are free to work for others, including our competitors, as long as you keep our information confidential (Section 10). We describe the result a task needs and check its quality; we do not supervise how you do it. You work for us, not for our customers, and you may not act or sign anything on our behalf.
3. Projects and Submissions
- You join projects through invitations. Some invitations include a short screening, which may ask for an unpaid work sample. Work samples are used only for screening, as the privacy notice describes.
- Follow each project’s instructions, including which games, apps, tools or AI assistants you may use and how to record.
- We review every submission. We may accept it, ask you to fix it, or reject it if it does not meet the project’s instructions or quality bar. A rejected submission is not paid unless the project terms say otherwise, and we do not include it in any dataset unless we pay for it. Every rejection comes with a short reason.
- You can ask for a person to review a rejection, your removal from a project or the suspension of your account by emailing support@superposition.ai. A person reviews the decision and tells you the outcome.
4. Pay
- Each approved task earns the fee the project terms set. Fees are in U.S. dollars. Your fee is the full payment for that work, including every right you give us in Sections 6 and 7. You are not owed royalties or further payment for any later use, licence or sale of your work. It includes any taxes, social contributions or levies you owe, which are yours to pay, apart from anything we must withhold by law (Section 5).
- What you earn on every project adds up to one balance in the portal. Every Thursday we pay your balance by local bank transfer through our payment provider, currently Airwallex, once it reaches the minimum shown on your Payments page (currently US$40). You can ask to be paid below the minimum in the next weekly payment. If you work in the United States, we pay your full balance at least once every 30 days, whatever its amount.
- We pay only to a bank account in your own name, or in your business’s name where Annex A requires or allows a business, at a bank in the country where you work. If you work in the European Union, a euro account may be at any bank in the SEPA area. You enter your bank details on the portal’s bank form, which passes them to our payment provider, and your tax form on our payment provider’s own form; we keep only the account holder’s name and the last four digits of the account.
- We send each payment in your account’s currency, converted from U.S. dollars at our payment provider’s rate when it is sent. We pay our provider’s transfer and conversion fees. Any charge your own bank makes for receiving the payment is yours.
- A payment may wait while your bank details or tax form are missing, incomplete or invalid; your bank details changed in the last 72 hours (we email you whenever they change); the account is not in your name; Annex A requires an invoice you have not uploaded; your balance is under the minimum; our payment provider or the law requires checks; or we are looking into suspected fraud or a breach of these terms. Your Payments page says why.
- If a payment fails or is returned, the full amount goes back to your balance in U.S. dollars and is paid in the first weekly payment after your details are fixed. Every payment has a statement in the portal naming what it covered.
- You do not need to invoice us, except where Annex A says your country’s law requires it. The portal then asks for the invoice before the payment it covers.
- If we pay you more than you earned, or pay for work that turns out to break these terms (for example duplicate, fabricated or copied submissions, or referral abuse), we may, to the extent the law allows, deduct the amount from later payments or ask you to return it. We tell you before we deduct, and you can ask for a review as Section 3 describes.
- Where we cannot pay you through our payment provider, for example because payments to your country are not set up yet, we may pay you another way and will tell you how.
5. Taxes
- You are responsible for your own taxes, social contributions, registrations and filings.
- Before your first payment you give us the U.S. tax form that applies to you, on our payment provider’s page: a Form W-9 if you, or the business we pay, are a U.S. person for U.S. tax purposes (for example a U.S. citizen, a U.S. permanent resident or a U.S. company); otherwise a Form W-8BEN as an individual, or a Form W-8BEN-E as a business. A W-8 form generally stays valid until the end of the third calendar year after the year you sign it, and we ask you for a new one before it expires.
- We may deduct from any payment any tax the law requires us to withhold, and we show it on your statement. For example, U.S. law requires us to withhold 24% of payments to a U.S. person whose taxpayer number the IRS says is wrong, if it is not corrected within 30 days of our telling you.
- We report payments to tax authorities where the law requires, for example on Form 1099-NEC for U.S. persons.
- If you are not a U.S. person for U.S. tax purposes, do your work outside the United States. If you need to work while you are in the United States, tell us before you start: U.S. law may require us to withhold 30% of the payment for that work, and some projects cannot use it.
6. Who Owns Your Work
“Work Product” means everything you create or submit for a project: recordings, keyboard and mouse timelines, audio, voice commentary, transcripts, captions, code, game projects, commit history, tasks, notes and any other files.
- Work Product is created for Superposition and belongs to Superposition from the moment it is created.
- You assign to Superposition, now and as it is created, all of your rights, title and interest in it, including copyright and other intellectual property rights, worldwide.
- Where the law does not allow a right in your Work Product to be assigned, you give Superposition an exclusive, worldwide, perpetual, irrevocable and royalty-free licence to exercise it, which Superposition may sublicense and transfer, including to its customers.
- To the extent the law allows, you waive, and agree not to assert against Superposition, its customers or anyone who receives Work Product from them, any moral rights in your Work Product, including rights of attribution and integrity.
- If you use anything you made before the project (for example your own code library), you keep it but give Superposition and its customers a worldwide, perpetual, irrevocable, royalty-free licence to use it as part of the Work Product, which Superposition may sublicense and transfer.
- You also give Superposition and its customers a worldwide, perpetual, irrevocable and royalty-free licence to use your voice, likeness and other personal characteristics as they appear in your Work Product, for the uses in Section 7. This licence covers your intellectual property and publicity rights only. It does not limit your rights under data protection law, including any right to withdraw a consent or to object, which apply as Section 13 and the privacy notice describe. We do not name you as the author or performer of your Work Product unless you agree.
- You will sign any further document we reasonably need to confirm these rights.
7. How We Use Your Work
Superposition may use, copy, modify, combine, annotate, license, sell and deliver your Work Product, alone or in datasets, to build datasets and to train, fine-tune, evaluate and improve artificial intelligence and machine learning models, our own and our customers’, and for related quality, security and legal purposes. Where Work Product contains no personal information about you, Superposition may also use it for any other purpose. Superposition publishes Work Product only after removing your personal information from it, or with your agreement, and customers may not use your personal information in Work Product to identify you. Customers may be located anywhere in the world, including in countries whose data protection laws differ from those of your country. This use continues after your project ends or your account is closed, subject to your rights under data protection law. We deliver Work Product only as U.S. law allows, including U.S. rules that restrict access to Americans’ sensitive personal data by countries of concern.
8. Recording and Your Personal Information
Recordings can include your screen, your keyboard and mouse input, and, where the project asks, your voice. By submitting a recording you agree that we may collect it and use, transfer and deliver it, including the personal information it contains, as described in Sections 6 and 7 and in the privacy notice, including transfer to Superposition in the United States and to customers in other countries. Where the law of your country requires a separate consent, for example for recording, for biometric data such as your voice or face, or for transfer abroad, the portal asks for it with a separate checkbox (Annex A), and we do not use your recordings in datasets without it. Do not record anything you do not want included: passwords, private conversations, other people’s personal information (sample data that the project provides for the task is fictional and is not covered by this rule), or anything unrelated to the task. You review every recording before upload and can discard it.
9. Rules for Contributors
You must not:
- submit work that is not your own, copy another contributor’s work, or submit the same work twice;
- use bots, scripts, macros or AI tools to fake or generate a submission, unless the project instructions allow it;
- create more than one account, share your account, or let someone else work under it;
- give false signup, bank or tax information, or arrange for payments to an account that is not yours;
- buy, sell or trade invitation or referral links;
- record other people without their permission, or record content you do not have the right to record;
- include malware, unlawful content, or another party’s confidential information or trade secrets;
- try to access data, projects or accounts you were not given, or interfere with the portal.
Content shown on screen that belongs to others, such as the games you play, stays theirs. These terms cover what you create, not the underlying game or software.
10. Confidentiality
Project instructions, task designs, review feedback, customer names and anything else we share for a project are confidential. Use them only to do the project, and do not share them or your Work Product with anyone outside Superposition, including on social media or other platforms, unless we agree in writing. This applies during the agreement and after it ends.
11. Referrals
Where a project offers referral rewards, they are set in the project terms and are paid only for genuine referrals of real people who meet the project’s requirements. We may cancel rewards for referral abuse.
12. Your Promises
You promise that your Work Product is your own original work, or work you have the right to submit under these terms, and that it does not infringe anyone’s rights or break any law. If someone makes a claim against Superposition or its customers because you deliberately or recklessly broke Section 8 or 9 (for example by recording someone without permission, or submitting someone else’s work or confidential material), you will compensate Superposition for its reasonable losses from that claim, to the extent the law allows.
13. Your Data
- Our privacy notice explains what we collect about you and why, who we share it with (including our payment provider and our customers), how it is transferred to the United States and other countries, how long we keep it, and your rights. The terms and consents for your country in Annex A apply as well.
- You can ask us for a copy of your data, correct it, or delete your account. Deleting your account does not delete Work Product we have accepted, which we keep and use as Section 7 describes, except where the law of your country requires otherwise.
- We keep payment, tax, agreement and consent records for as long as the law requires, even after your account is deleted.
14. Suspension and Ending
You may stop working and delete your account at any time. When you delete your account it is locked at once and erased seven days later. Before it is erased, we pay your approved balance in the next weekly payment, whatever its amount, if your bank details and tax form are complete. If they are not, we keep the records needed to pay you and pay once you complete them, or deal with the balance as the law requires for unclaimed payments. Until it is erased, you can email support@superposition.ai to cancel the deletion. We may suspend or close your account, remove you from a project, or end these terms at any time, including for breach; you can ask for a review as Section 3 describes. If we close your account, we pay accepted work completed before closing, except as Section 4 allows. Sections 4 to 8, 10, 12, 13, 15, 16 and 18 continue after your account is closed.
15. Disclaimers and Limits
The portal and recorder are provided “as is”. To the extent the law allows, we are not liable for indirect or consequential losses, lost profits or lost data, and our total liability to you for any claim is limited to the greater of US$100 and the amount we paid you in the twelve months before the claim. This limit does not apply to fees you have earned and we have not yet paid. Nothing in these terms limits liability that cannot be limited by law.
16. Disputes and Governing Law
- If you have a problem, contact support@superposition.ai first, and we will try to resolve it within 30 days.
- These terms are governed by the laws of the State of Delaware and the federal laws of the United States, without regard to conflict-of-laws rules. The Federal Arbitration Act governs the arbitration terms below. This does not take away any protection that the law of the country where you live gives you and that cannot be excluded by agreement.
- If you work in the United States when a dispute arises, any dispute arising from or relating to these terms, the portal or your work, including any dispute about whether this agreement to arbitrate applies or can be enforced, will be settled by binding arbitration on an individual basis, administered by the American Arbitration Association under its Employment/Workplace Arbitration Rules (or, where those rules do not apply, its Commercial Arbitration Rules), before a single arbitrator. The hearing takes place by video, or in the county where you live if you ask. We pay the American Arbitration Association’s filing, administration and arbitrator fees beyond what you would pay to file a claim in court. You and we waive any right to a jury trial and to bring or take part in a class, collective or representative action. Either of us may bring an individual claim in small claims court instead.
- A court, not an arbitrator, decides any dispute about the class, collective and representative action waiver. If a court decides that the waiver cannot be enforced for a claim or a remedy (including a representative claim under California’s Private Attorneys General Act), that claim or remedy goes to court instead of arbitration and waits until the individual arbitration has ended.
- If 25 or more similar arbitration demands are filed against us by or with the help of the same lawyers or organization, the American Arbitration Association’s Mass Arbitration Supplementary Rules apply to them.
- Either of us may ask a court for an injunction to protect intellectual property or confidential information.
- You can opt out of arbitration by emailing support@superposition.ai within 30 days after you first agree to these terms, with your name and a statement that you opt out. Opting out does not affect the rest of these terms. If you opt out, or if a dispute is not arbitrated under this Section, it will be decided by the state or federal courts located in Delaware, and you and we agree to their jurisdiction.
- If you work anywhere else, any dispute will be decided by the state or federal courts located in Delaware, and you and we agree to their jurisdiction, unless the law of your country gives you a right to bring the dispute in the courts where you live that cannot be excluded by agreement.
17. Changes
We may update these terms. When an update changes what you agree to, we tell you in the portal or by email at least 14 days before it takes effect (unless the law requires the change sooner), and the portal will ask you to agree to the new version before you continue. If you do not agree, you can stop working, and we pay for work already approved. Future updates apply from the date you agree to them. A change to Section 16 does not apply to a dispute that either of us has already notified to the other. A change to a project’s fee or terms applies only to work approved after the change.
18. General
- This agreement, with Annex A, the consents you give at signup and the project terms shown in the portal, is the whole agreement between us about your work, and replaces any earlier understanding.
- We may transfer this agreement to a company in our group or to a buyer of our business. You may not transfer it.
- If a court finds part of this agreement unenforceable, the rest still applies. If we do not enforce a right straight away, we can still enforce it later.
- We contact you by email and in the portal. You agree to receive this agreement, notices and payment statements electronically.
19. Contact
Questions about these terms: support@superposition.ai.
ANNEX A COUNTRY TERMS
If you work in one of the countries below, these terms also apply to you. The portal asks for each consent listed for your country with its own checkbox, after showing you the privacy notice. You can refuse a consent; if a project cannot be done without it, you cannot join that project. Where a consent below covers the transfer of your data abroad, it covers transfer to Superposition in the United States and to our customers anywhere in the world, including in countries whose data protection laws differ from those of your country, as Section 7 describes. Countries not listed have nothing beyond the general terms.
| Country | Additional terms |
|---|---|
| Argentina | You give your express written consent to the processing and international transfer of your data (Ley 25.326). You issue a Factura E for each payment as an export of services. You work for other clients and set your own schedule. |
| Bangladesh | Individuals only. You give your explicit consent to the transfer of your account, payment and recording data abroad; once the transfer rules of the Personal Data Protection Ordinance 2025 apply, transfers follow them. Your work is IT-enabled or freelancing services exported to a foreign client. Each payment is at most US$10,000; the rest follows in the next weekly payment. |
| Brazil | Businesses only (MEI, or a company with a CNPJ): this agreement is business to business. A Portuguese version is available on request. We process your data to perform this agreement (LGPD art. 7, V), and you give your specific and highlighted consent to the processing of your voice and face in recordings (LGPD art. 11, I). Your data is transferred to the United States and China, and to any other country we tell you about before the transfer, under the standard contractual clauses of Brazil’s national data protection authority. You work for other clients, control your own time and method, and pay your own INSS. |
| Chile | We are not a Chilean withholding agent. You handle the honorarios tax (15.25% in 2026) and your social security contributions yourself. Until November 30, 2026, Law 19.628 applies to your data, and from December 1, 2026, Law 21.719 applies. We process your data to perform this agreement, and you give your express consent to the processing of your voice and face in recordings. Transfers of your data abroad use the model clauses of the Agencia de Protección de Datos Personales once it issues them. You may ask us to access, correct, delete, block or transfer your data, object to its processing, or not be subject to a decision based only on automated processing, and you may complain to the Agencia de Protección de Datos Personales. |
| Colombia | You give your prior, express and informed authorisation (Ley 1581) covering your account and payment data, recordings and their transfer abroad. Providing biometric data (voice and face in recordings) is optional; if you give your explicit consent to it, you can join recording projects. You handle your own tax and social security. Once your total income from all clients exceeds 3,500 UVT (COP 183 million in 2026) in a year, you register as responsible for IVA in your RUT and invoice each payment as an export, and payments wait for the invoice. |
| European Union | The privacy notice applies under the GDPR. A euro account may be at any bank in the SEPA area. |
| France | A French version of these terms is available on request. Where the total value of the work you agree to do for us, counting all our contracts with you, is or is expected to be EUR 5,000 or more excluding VAT, you give us an URSSAF attestation de vigilance before you start that work, and a new one every six months until it is finished; we check each attestation with URSSAF, and new tasks wait until you give us a valid one. |
| India | We show you the privacy notice on its own before you consent, and you consent separately to each purpose of processing described in it. Until the notice and consent rules of the Digital Personal Data Protection Rules, 2025 apply on May 13, 2027, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 apply, and you give your written consent to the collection of your voice recordings. The notice is available in English or, on request, in a language of the Eighth Schedule. Payment statements describe your work as an export of data processing services, with a services purpose code. Once you are required to register for GST, you invoice each payment as a zero-rated export under your LUT, and payments wait for the invoice. |
| Indonesia | These terms are provided to you in Indonesian and English. If the two texts differ, the English text controls, to the extent Indonesian law allows. Under Law 27/2022 on Personal Data Protection, you give your explicit consent to the processing of your voice and face in recordings and to the transfer of your data abroad. |
| Italy | An Italian version of these terms is available on request. You organise your own time, place and method of work. If your work becomes habitual, you need a partita IVA. |
| Mexico | We give you a Spanish privacy notice (aviso de privacidad) before we collect your data. You give your separate, express and written consent, given electronically, to voice and screen recording and to the transfer of your data abroad. |
| Nepal | You give your specific written consent to the collection of your account, payment and recording data and its transfer abroad (Individual Privacy Act 2075). Once you have been paid over NPR 3,000,000 in 12 months, you register for VAT and invoice each payment at 0% as an export, and payments wait for the invoice. |
| Pakistan | Individuals only. Your work is IT-enabled services exported to a foreign client. Your bank may deduct tax from the payments you receive. You consent to the processing of your data and recordings and their transfer abroad. |
| Philippines | You consent under the Data Privacy Act to the processing of your account and payment data, screen and voice recordings, their transfer abroad, and to the automated approval or rejection of tasks; you may object to an automated decision. You must be registered with the BIR and issue an invoice for each payment, and payments wait for the invoice. |
| Portugal | A Portuguese version of these terms is available on request. |
| South Africa | You consent under POPIA to the processing of your voice and face in recordings and to the transfer of your data abroad, and you undertake not to capture other people’s personal information. You set your own hours, use your own equipment, and are free to work for others and to decline tasks. |
| United Kingdom | The privacy notice applies under the UK GDPR. You may decline any task. |
| United States | We are not currently accepting new contractors who live or work in California or Illinois. You give us the tax form that Section 5 requires. Disputes go to binding individual arbitration, with a class-action waiver and a right to opt out (Section 16). |